Whenever you purchase goods or services from a business, there are a number of legal requirements which are imposed for which you may require the assistance of the lawyer with experience in such claims to assist you. The main requirements are that goods must be fit for their purpose and of satisfactory quality and services must be supplied with reasonable care and skill.
In addition, if you purchase goods of services by telephone or on the internet, you usually have the right to cancel your agreement if you change your mind. However, there are very strict time limits for doing this.
Often, the value of the goods or services which you purchase will be such that it is not cost-effective to instruct a solicitor. This is because, generally speaking, you will not be able to recover your legal costs from the supplier even if you are successful at court. This general rule applies to all claims under £10,000. We can provide legal advice and assistance under our fixed fee service for claims under £10,000 and provide some general guidance to you.
If your claim is in excess of such sum then we can still deal with the matter on a fixed fee basis or one of the other range of funding solutions we offer. In many cases where the sums involved are not substantial we will seek to resolve the dispute by negotiation or mediation or if necessary through the court.
Need help or advice?
If you have a dispute and would like advice please call us on 0333 577 5677 or complete our request for a free assessment.
What our clients say
DR Legal worked meticulously through my difficult conveyancing negligence case in order to ensure I received the best outcome. Over a very long period of time David Mackenzie kept me fully informed of the ever changing situation and offered sound advice and guidance throughout. David offered an extremely professional and no nonsense approach to my case which ultimately resulted in a very good outcome and case resolution.’
Mr B Shropshire